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Excellent customer service survey with a businessman hand

Teasing Out Feedback: The Importance of Customer Service Reviews

By Dave SchoenbeckSmall Business PlanningNo Comments

Of all the tasks piling up on your to-do list, sending clients a page of questions may be at a different level. But what if I told you customer service…

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September 1, 2016
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John Maxwell: The Law of Buy-in

By Dave SchoenbeckArticles on LeadershipNo Comments

One of the premier leadership experts is author and speaker Dr. John Maxwell. He breaks down the critical fundamentals of leadership into easy-to-understand language and presents concepts that can be…

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August 2, 2016
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Uh Oh, Is it Time To Hire an Administrative Assistant?

By Dave SchoenbeckBuilding a Better TeamNo Comments

Are you buried in administrative responsibilities that keep you from being the high-impact entrepreneurial guru you envisioned? If you have had this hair-pulling, gut-wrenching conversation with yourself, consider jumping off…

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July 27, 2016
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A Proven Guideline for Writing Promotional Messages

By Dave SchoenbeckSales & Marketing AdviceNo Comments

Most business owners struggle with crafting high-quality promotional messages, marketing materials, or sales letters. It is really hard to be effective and to the point without a proven guideline. I…

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July 19, 2016
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Pledge, Promise and Guarantee words with check mark to illustrate assurance, oath or vow of great service

I Dare You to Write a Customer Service Pledge

By Dave SchoenbeckBusiness ExecutionOne Comment

If I polled most business owners and asked them if they believed in customer service, you would get a resounding hell yes.  Who wouldn’t?  It’s built into our entrepreneurial DNA…

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July 14, 2016
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Executive Assessments: Screen & Select Leadership Talent

By Dave SchoenbeckIdentifying TalentNo Comments

The emergence of .com job-search resources has helped create a fluid workforce capable of constantly searching for the next perfect opportunity.  According to the International Management Association, average churn rates…

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July 6, 2016
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Dave Schoenbeck - Business & Executive Coach
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