As a small business owner, you know the importance of customer feedback. From validating a new idea to making pivots in your current enterprise, knowing what the people want (and what they don’t want) is a vital part of running a successful company. Customer feedback…
It’s that time of the year: I’m talking about the all-important annual performance review. You probably become more anxious as the day approaches. Before I go into details on how to ace your performance appraisal, remind yourself that this is not a time to be…
I have been blessed by having several outstanding mentors in my career. They all were very gracious with their time and advice and I am clearly a better person because of their generosity and experience. Throughout the years I have tried to emulate them by…
A friend forwarded to me a Harvard Business Review article titled the “The Focused Leader” written by Professor Daniel Goleman. It was an interesting report about the focus of leaders, but I was struck by an understated, secondary mention about strategy that hit me with…
Every fall I spend 10 days hiking in the mountains of Montana, hunting Elk and reconnecting with a place I truly love. Somehow, I frequently end up sitting in the snow and leaning against an Aspen tree scanning the hills through binoculars and thinking about…