Do you listen when your employees or customers are speaking to you? While your first instinct might be to say, “Of course,” there’s a difference between listening and listening well….
Do you listen when your employees or customers are speaking to you? While your first instinct might be to say, “Of course,” there’s a difference between listening and listening well….
We’ve all been there: you’re making progress on a big project when… ding! A new email pops up in your inbox. Or a coworker stops by your office to chat….
Most business owners understand the importance of successful delegation in management: you can only do so much work in a day. I’ve written a whole blog post about how delegating…
What would you do if your top employee quits tomorrow? It’s not something business owners like to think about, but it happens daily at large and small companies. Unfortunately, no…
Many businesses believe that operating in an at-will state allows them to dismiss an employee without notice for any reason, provided the reason is not discriminatory or otherwise unlawful. This…
Extra sales aren’t just a bonus for small business owners; they can mean the difference between success and failure. When the stakes are so high, you want to ensure your…