Improving customer service is a process that takes time and effort. Â If you own a business, your plan will likely grow by obtaining or retaining new customers. Â If they feel…
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In all my years as a business coach, I’ve met many accomplished people who are entirely unaware of the power of metrics. Â Yet, if you manage or lead a team,…
Companies have dozens of cost-cutting strategies, but which is the best for you? Unfortunately, business expense reduction is not an overnight process. However, with thoughtful planning and a long-term focus,…
A mentor is usually an unbiased professional who has either been where you’ve been or knows how to direct you. Â They offer moral support, expertise, advice, and coaching, too. Â The…
How coachable are you? Have you ever wondered? It does not just know whether you’d benefit from hiring a business coach. Instead, coachability comes down to having the flexibility to…
Business owners usually have the distinct advantage of being the boss. Because of this authority, business owners may mistakenly believe that motivating and directing employees will be easy: tell them…
