So few business owners actively seek information from their customers about how their company is performing. Customer feedback surveys are an underused resource that can give you so much insight into how your product or service performs. Utilizing your customers’ feedback in a constructive way…
In his book The 21 Irrefutable Laws of Leadership, John Maxwell explains the Law of Respect with the headline: “People naturally follow leaders stronger than themselves.” Your team wants to follow a leader they respect, but gaining that respect is not always an easy task….
In The 21 Irrefutable Laws of Leadership, author and leadership expert John Maxwell begins his chapter on the Law of Solid Ground with a single idea: “trust is the foundation of leadership.” When people lose trust in their leaders, whether that be the President of…
At some point, every business owner with a team of employees will run into the same issue: you have one worker who’s dedicated, does the work, and gets results… but they have such a high maintenance personality that you wonder if it’s worth keeping them…
How deep is the connection you have with your employees? If that question isn’t something you ask yourself on a regular basis, you might be missing out on the power of the Law of Connection. John Maxwell, leadership expert, and bestselling author dedicates an entire…
When was the last time you discovered a new way to creatively add value to your business? Chances are your thoughts were along the lines of new products you could release or ways to boost your company’s net worth. In John Maxwell’s book The 21…
Ever noticed that some companies just seem to hire the best employees? If you’ve ever wondered how to attract top talent to your small business, you’re not alone. A driven, passionate, high-performance employee can be the element that puts your business over the edge. But…
If you’ve ever read tales of early expeditions to reach the South Pole, you’ll know that poor leadership isn’t just inconvenient—it can be deadly. John Maxwell, in his book The 21 Irrefutable Laws of Leadership, opens his chapter on the Law of Navigation by discussing…
Have you ever felt like you hate your boss? Anyone who’s worked more than one job in their lifetime can say they’ve had some horrible bosses at some point. When you think about what made you hate your boss, chances are some pretty specific criteria…
Handling HR complaints as a small business without an HR person can be tough, especially when it comes to sexual harassment allegations. These are serious complaints that can get you into legal trouble if handled improperly. If you don’t have an HR department, here’s what…