Almost all business leaders, managers, and owners find it challenging to learn to deal with conflict. However, overcoming the fear of confrontation is essential for anyone in a leadership position,…
I was shocked to hear of the passing on of Tony Hsieh, formerly the CEO of Zappos. I was fortunate to meet him on a Zappos Las Vegas customer support…
Since the beginning of humanity, people have used stories to communicate. Stories can take a dry message and paint an incredibly engaging picture. Moreover, a well-told story can live forever…
Most small business owners have little experience in hiring salespeople. So instead, they use their instincts and learn by trial and error, often looking for characteristics of successful salespeople they’ve…
Most business owners would rather spend time attracting new leads than pursuing referrals. It can be more fun to look for new customers, and gathering new leads is an ego…
Franchising can be a lucrative business opportunity for those seeking an exciting new career. However, if you’re looking to franchise your business or become a franchisee, it’s essential to go…