Meetings are one of the fastest ways to waste time in the workplace. Between late arrivals, off-topic tangents, and lack of structure, it’s common to have hour-long sessions where hardly…
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When was the last time you audited your business baggage? So many processes, rules, priorities, rituals, beliefs, and perceptions develop as a company grows but lose their utility over time….
As your business expands, there may come a time when you need to think about hiring a manager to lead your sales department. This is a crucial decision that should not…
I am compelled to write this article because I am fascinated by a friend, physician, and fellow board member that has an incredible talent for listening and synthesizing complex and…
There are many articles on being a good leader, but sometimes even the best leaders give terrible advice. There is no shortage of poor leadership quotes on the Internet, although…
Have you ever had an experience as a customer that stands out in your mind, for better or worse? Of course, people tend to remember the worst interactions they’ve ever…
