Being a part of a professional community means there are certain workplace rules and expected behaviors applied to its members. In fact, these are crucial in creating an effective working environment. That said, many of us still fall into an erroneous trap of assuming our…
Have you ever hired a candidate you thought was a good fit for your business, only for them to struggle and resign after a year? It’s a frustrating experience for any business owner, especially when you tally what you invested in them. You wonder how…
Many people want to avoid the daunting process of setting up and growing a new business from scratch. As a result, buying an existing business has become a reasonable alternative. There’s no question about it: buying a business – no matter the size – is…
It’s quite easy to blend in with the crowd, decide to do what everyone else is doing, and jump on a train that already has a conductor. The same is true in business. It’s a natural reaction to want to do it all. When building…
Have you ever wondered why some businesses are successful at providing excellent customer experiences while others fail? The answer lies in a database of customers. A database of customers is more than a collection of just names and email addresses. In fact, it’s an informational gold…
Those of us who run companies are constantly looking for ways to increase revenue, profits, and improve efficiency. The people we hire play a significant role in how we run our businesses and the results that we get. Unfortunately most of the time, we stick…
For small business owners, finding and hiring good employees can feel like an insurmountable task. After all, your business’s success depends directly on your employees’ success. There’s nothing more disheartening than going through the tedious hiring process only to end up with an employee that…
Of all the tasks piling up on your to-do list, sending clients a page of questions may not be at the very top. But what if I told you customer service reviews are a key component in building a successful business? Customers deserve a voice….
One of the premier experts on the topic of leadership is author and speaker Dr. John Maxwell. He breaks down the critical fundamentals of leadership into easy-to-understand language and presents concepts that can be adopted to enhance your leadership presence. I highly recommend that you…
Are you buried in administrivia that is keeping your from being the high impact entrepreneurial guru that you envisioned? If you have had this hair-pulling, gut-wrenching conversation with yourself, it is probably time to consider jumping off the precipice and investing in hiring your first…