How to Create Psychological Safety in Your Business

Simon Sinek’s Leaders Eat Last details how great leaders prioritize their team’s well-being to cultivate an environment where employees can thrive. His thesis is that leadership success is best achieved by creating a culture of psychological safety in the workplace. To do this, Sinek recommends a strategy he calls the “Circle of Safety.”A graphic of a man's hands holding a circle that says safe place

Overview of Leaders Eat Last by Simon Sinek

What is the Circle of Safety? A Foundation for Psychological Safety at Work

According to Sinek, “The Circle of Safety is a leadership strategy that fosters a secure and trusting environment within organizations, where employees feel protected and valued.” When the circle is established, employees are not threatened by external threats or internal politics, which leaves them free to focus on their work.

How the Circle of Safety Fosters a Psychologically Safe Environment

The circle has four key principles: trust and protection, empathy and support, collaboration and unity, and selflessness in leadership. Together, these principles form a protective barrier around the workplace, allowing employees to feel secure.

Within the circle, your team is free to express ideas, take ownership of mistakes, and take risks without fear. This psychological safety occurs when you, as a leader, successfully demonstrate that you value your team’s overall well-being over short-term results.

Trust and Protection

The Role of Trust in Psychological Safety

Trust in leadership is what enables all other aspects of psychological safety to flourish. When people trust their leaders and colleagues, they’re more likely to share innovative ideas, admit when they need help, and collaborate effectively.

Creating Trust through Consistent Protection

As a leader, you can build trust by consistently providing your team with the resources they need to thrive, publicly acknowledging their wins, and taking responsibility for their failures. You should be your employees’ biggest cheerleader and staunchest defender.

Empathy and Support

How Empathy Contributes to Psychological Safety

Empathy enables leaders to comprehend their team members’ distinct perspectives, challenges, and needs. When leaders demonstrate genuine empathy, they enable authentic connections to occur. This openness makes it easier to identify and tackle potential problems before they spiral out of control.

Providing Emotional and Professional Support to Strengthen Safety

One way a leader can provide safety through empathy is by ensuring employees have the support they need to succeed. Each team member is more than just a worker bee; they’re a person. Your team should feel comfortable coming to you if they are struggling and need a little extra help.

Collaboration and Unity

Creating an Environment Where Everyone Feels Heard

Employees collaborate better when they feel heard. Leaders can facilitate this by soliciting input from all team members and demonstrating that diverse perspectives are a strength. Open communication builds unity over time by ensuring that everyone understands shared goals, challenges, and milestones.

How Leaders Foster Collaboration and Psychological Safety

Leaders can foster collaboration by modeling vulnerability, encouraging honesty, and celebrating achievements. Collaboration blossoms when people feel comfortable sharing ideas and working together toward a common goal.

Selflessness in Leadership

What Does Selflessness Look Like in Leadership?

Selfless leaders consistently prioritize their team’s needs over their own immediate interests. This might mean giving credit to team members for successes or making difficult decisions that ultimately benefit the team.

The Importance of Selflessness in Creating a Psychologically Safe Workplace

Selflessness demonstrates to team members that their leader genuinely cares about their well-being and success. This generates loyalty, as people recognize that their leader’s decisions are guided by what is best for the team, rather than the leader’s ego.

Practical Steps to Create Psychological Safety in Your Team

Step 1: Build Trust through Transparent Communication

Building trust won’t happen overnight, but you can start by communicating openly about the challenges, decisions, and expectations facing your team. Transparency eventually leads to trust—it shows that you respect your employees’ opinions enough to share.

Step 2: Encourage Vulnerability and Openness

As a leader, you must model vulnerability if you want to see it in your team. You can do this by being open, within reason, about your own mistakes, failures, and uncertainties. Be clear about your thought process, then create opportunities for your team to share their thoughts, ideas, and feedback.

Step 3: Develop Empathy and Offer Emotional Support

To become more empathetic, try to invest in understanding your employees as individuals. Take the time to learn about their goals, obstacles, and different working styles. Consider implementing strategies to reduce stress in the workplace as part of your cultural overhaul.

Step 4: Foster Collaboration and Inclusivity in Decision Making

To be inclusive, you must first establish structures that ensure all voices on your team are heard. Encourage multiple perspectives and make collaboration a core value. Then, ensure that you recognize these collaborative efforts alongside individual achievements, so each employee has a chance to shine.

The Circle of Safety is a valuable framework for creating workplaces where individuals can reach their full potential. By focusing on building psychological safety in teams through trust, empathy, collaboration, and selfless leadership, organizations can create a culture that attracts and retains top talent.

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Dave Schoenbeck
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