
Most healthcare professionals care deeply about their clients and patients. Many have publicly prioritized customer service, made technological investments to speed people through their systems, and posted aspirational signs about…
Most healthcare professionals care deeply about their clients and patients. Many have publicly prioritized customer service, made technological investments to speed people through their systems, and posted aspirational signs about…
Too many high-powered and talented executives delude themselves into believing that they can will their organization through sheer momentum and energy to be more successful, more dominant, more talented, faster,…
Dr. Paul Berman, a former client and friend, passed on unexpectedly earlier this month leaving a large group of grieving family members and colleagues, shocked patients, and a thriving medical…
I stumbled into a forest fire a few years ago in the mountains out west. You are picturing the blazing forests with exploding trees and flames leaping across roads like on…
As a corporate leader, I have made a ton of mistakes over the years and one of the biggest has been one of hubris. I believed that I was personally capable of reshaping all below…
“We are bombarded with billions of sensory bites of information each day. To keep ourselves from going insane, we ignore 99.9% of them, only really seeing, hearing, or experiencing those…