John Maxwell’s Law of the Inner Circle states that “a leader’s potential is determined by those closest to him.” This is a strong statement considering how much emphasis our current culture places on being “self-made” and achieving success all on our own, but it’s true: no one really achieves anything wholly by themselves.
As your business grows, you’ll need to hire more employees, right? Maybe not. Before you advertise for a new position, you might want to consider business outsourcing.
When you think of the qualities of a good leader, what comes to mind? Someone charming and charismatic, one who delivers passionate speeches at company meetings and can always command an audience? While we might associate these qualities with an extrovert, that doesn’t mean that this is the only way to lead.
Every business is governed by a set of leadership values, consciously or not. They define your company culture, determine what makes a good employee, and ultimately provide a set of guidelines for achieving success in your niche.
I don’t know a single person who could say they’ve never felt stress at work. Even the best of us have to deal with demanding customers, impending deadlines, or other setbacks that try our patience on a daily basis.
So, only some business owners actively seek customer information about how their company is performing. Customer feedback surveys are an underused resource that can give you so much insight into…
© 2025 Dave Schoenbeck.