There are lots of “secrets” out there about how to improve your sales, margins, and closing ratios. However, none of these touted how-tos are truly secrets. Instead, they’re tried-and-true, successful…
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As a small business owner, your staff likely consists of mostly “generalists,” or folks who don’t have a highly developed area of expertise. While there is nothing wrong with this…
As a small business owner, you know the importance of customer feedback. From validating a new idea to pivoting in your current enterprise, knowing what the people want (and what…
As a small business owner, you may have strong feelings about sales scripts – strong negative feelings. It’s true: the term “sales script” makes many entrepreneurs (and even employees) shudder…
We can move entire businesses into the virtual world thanks to the Internet. This allows business owners to connect with new people, hire the best individuals from around the globe,…
If you’re a small business owner, chances are you’ve encountered clients taking unreasonably long to pay you. It might be because your client is a big company who thinks they…
