Change management during mergers and acquisitions is an art and a science. Many leaders understand the technical details of a merger but lack a thoughtful, humanistic approach to the employee…
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I have always been fascinated by how damaging narcissists can be to a business. This is especially true when they become leaders. A narcissist at work can tank morale and…
Contrary to popular belief, you don’t need to be an expert to interpret analytics for your business. Data tracking tools have made it easier than ever to understand the numbers…
Although networking is a popular topic of conversation among entrepreneurs, small business owners often lack a specific strategy to build and maintain meaningful connections. The truth is, there’s more to…
Learning how to identify trends in consumer habits is an invaluable skill for a business owner. If you know how to analyze customer behavior, you can stay ahead of market…
I’ve always championed going beyond customer satisfaction to achieve customer delight. When we try to become genuinely irresistible to our prospects, magic happens. Harnessing the power of customer insights and…
