Robert Glazer is the founder of global marketing agency Acceleration Partners. He is an entrepreneur, speaker, author, and longtime contributor to business publications like Forbes and Inc.
In his book Elevate, he condenses years of hard-won lessons from building his company into one main idea: sustainable business success comes from expanding your capacity, not from working longer hours or pushing your people harder. In other words, you can only grow your business to the extent that you grow yourself.
Capacity, as Glazer defines it, is your ability to adapt, perform, and endure under pressure in business. This capacity is the true limiting factor when it comes to pushing the boundaries of business success. Balanced capacity growth across the most important areas of your life will create momentum that leads to growth over time.
Glazer’s book discusses four capacities across four different areas of growth: spiritual, intellectual, physical, and emotional. Many entrepreneurs prioritize each capacity differently in their own lives, leading to uneven personal development. Sustainable, long-term success requires balance. Here’s how each one applies directly to entrepreneurs.
Your spiritual capacity includes your values, your purpose, and who you are as a person. These values filter every decision you make, both in business and in life. Too many entrepreneurs chase opportunities without first making sure they’re aligned with their aspirations. This is a recipe for resenting your business as it grows.
To build spiritual capacity, clarify your purpose and values. What drove you to build your company in the first place? Write down your mission statement if you haven’t already. Revisit any notes you have from the very start of your business to remind you of your aim. Then, moving forward, check any and all goals and ventures against this purpose.
Your intellectual capacity is your ability to think, learn, adapt, and execute. A growth mindset is key for long-term strategy and personal development, and a flexible, agile mind is necessary to see and plan for the future.
You can shape your intellectual capacity by pursuing education opportunities both within and outside your industry, practicing discipline and delayed gratification, and treating yourself as a perpetual student in the school of life. Keeping your mind sharp will help you navigate business difficulties down the road.
Too many business owners are willing to spend plenty of time on their mental development without ever sparing a thought to the physical. In a world where office jobs require you to be at a desk for 8+ hours a day, oftentimes more than that for CEOs, it’s easy to let proper sleep, nutrition, and exercise fall by the wayside.
No matter how talented and driven you are, you will hit a wall if you keep neglecting your physical health. Physical capacity building looks like developing an exercise routine, managing your stress, eating well, and getting enough rest. These things help you perform at your best for many years to come.
Emotional capacity determines how well you handle criticism, uncertainty, and interpersonal relationships within your team. Resilience is a competitive advantage for entrepreneurs willing to develop it. Even the most effective leader can be stymied by team conflict or by the long-term effects of a precarious market.
A leader must stay calm and confident, even in the middle of a storm. You can develop your emotional capacity by surrounding yourself with people who pour into you and build you up instead of tearing others down. These people should be willing to tell you when you’re wrong and help you form an honest opinion of your strengths and weaknesses.
The Elevate capacity building framework is more than just a mechanism for personal development—it’s also a leadership tool that can help you better understand your team.
Once you have evaluated the four capacities in your own life, you can ask your employees to self-evaluate in each of these areas as well. Ask each person where they feel the strongest and where they need the most help. You can create custom development plans for each person based on their self-identified capacity-building needs.
However, it’s very important that you work through this framework yourself before leading your team through it. Employees can respect a leader who has identified and improved their own weaknesses and is honest about that fact, but hypocrisy in this regard will limit their enthusiasm.
Elevate by Robert Glazer has earned its place on my recommended reading list. Glazer’s approach is practical and actionable, giving you a system that you can start applying to your own life today. Many factors in business are outside our control, but by maximizing our capacity, we can make the most of what we can control.
Want to learn more about capacity building in your own life and business? A coach can help you evaluate the four capacities and help you overcome limitations. Fill out my contact form to schedule a free video call. For more great tips on leadership, entrepreneurship, and more, sign up for my email list to see all of my latest blog
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