Building a Better Team

Why Every Business Needs a Strategic Staffing Plan

What would you do if your top employee quits tomorrow? It’s not something business owners like to think about, but it happens daily at large and small companies. Unfortunately, no matter how loyal your employees are, there’s no way to predict when someone might leave or need to be terminated.

The solution is a staffing contingency plan: a multi-step process to ensure you’re not caught unawares when an employee leaves. If you don’t yet have a strategic staffing plan for your business, here’s what you need to know.

The Importance of a Strategic Staffing Plan

It’s easy to fall into the trap of relying too much on your current employees: after all, you’ve hopefully hired good, reliable people. But at the end of the day, they could leave without much notice and leave you high and dry.

This results in snap decisions that could force you to hire the wrong person for the job just because you need to fill the position. Developing a strategic staffing plan and investing in the growth of junior staff members is much less painful than not having a qualified replacement or worrying about who might be next to leave.

As I wrote in a previous blog post, staffing is one of the most crucial functions of management. It’s not something to leave to your HR team—you should take a hands-on approach to developing a staffing plan for your business.

The “Always Hiring” Mentality

The first step in developing a strategic staffing plan for your business is to adopt an “always hiring” mentality. It’s vital to begin finding qualified candidates before you ever need them, so there are people on your radar in an emergency hiring situation.

Work with your team to create comprehensive job descriptions for all available positions and post your jobs on job boards even when you don’t have an opening. Your goal should be to assemble a pool of qualified potential employees for your roles.

When networking, list people you might want to hire down the line. Keep a file on these candidates and stay in touch with them to gauge whether their interest remains over time. You can do this by sending a friendly email about your industry’s news, arranging a chat to discuss their career goals, or keeping them up-to-date about potential opportunities your company might have coming soon.

Recruit from Within

According to the Society for Human Resource Management, it’s a good idea to evaluate the skills of your current employees before looking for outside candidates. Recruiting from within ensures that you’ll fill the position with someone familiar with the company’s culture and values.

Take the time to discuss career goals with your junior staff members. You will learn what they want and which ones might be candidates for future promotion. If you know an employee is interested in advancement, work with them to create a plan of things they should learn or do to give them the necessary experience. Meet with them at scheduled intervals to review their progress.

Create a depth chart for every position in your organization. Your goal should be to have at least one internal candidate and one external candidate from your files for every role. This ensures you’ll know who to contact if a position becomes available, reducing the time required for the hiring process.

Having a great team and a full roster determines the ultimate success of your business. Click here for a free copy of my eBook, The 10 Critical Responsibilities of a CEO.

Coach Dave

10 CRITICAL RESPONSIBILITIES OF A BUSINESS OWNER

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Dave Schoenbeck

Dave Schoenbeck is a professional business and executive coach who translates complex business methods, processes, and strategies into actionable plans to dramatically improve financial results. Read more about Dave here.

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