Robert Cialdini, Ph.D., is the authority on persuasion. His book Influence: The Psychology of Persuasion is a masterclass on how…
Managing difficult conversations is a crucial component of good leadership. When done right, confrontations enable radical honesty and facilitate trust—knowing…
Providing employee feedback is essential to the function of any organization, but many conflict-averse managers clam up when the time…
Many sales reps can enjoy higher levels of success by pitching to C-level executives. These are the prominent decision-makers who…
It’s often said that people leave managers, not jobs. The statistics support this adage: a study by the Society for…
About 30 percent of small businesses are valued between $1 and $30 million before a sale. You do what you…