Gallup is an organization renowned for its in-depth research. In the book First, Break All the Rules, two researchers, Marcus Buckingham, and Curt Coffman, present the remarkable findings of a massive in-depth study on how to be a great manager. They polled 80,000 managers at 400 different companies to discover what sets the truly great apart from the rest.
As Buckingham writes, “People leave managers, not companies.” So a lot is riding on the quality of your management. As the book’s title suggests, the authors found that great managers tend to break all the rules. This means they aren’t afraid to defy conventional wisdom or standard advice when their team benefits.
When examining how to be a great manager, there are four standard guidelines that Buckingham and Coffman identified in a majority of rockstars. They are as follows:
The research eventually found that 12 questions can accurately measure employee engagement at an organization. Therefore, the most vital managers work to foster an environment where their employees can positively answer these 12 questions.
Quoted straight from First, Break All the Rules, here are the 12 questions. Consider how your employees would answer each question as you consider being a great manager.
To learn how to be a great manager, you should ask yourself how to make your employees feel valued. Talent is the best investment you can make as a business. Finding ways to address the content of these 12 questions is a great way to show your talent that you care.
Inspired by this First, Break All the Rules summary? Want more great tips for managers? Click here to schedule a free video call with a professional business coach to work on becoming a great manager.
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