As a manager or business owner, you might daydream about the best combination of words to use to motivate your…
We've all seen plenty of inspirational leadership quotes, but humor's power is not understated. Sometimes we can learn what not…
Harry S. Truman once said, “Not all readers are leaders, but all leaders are readers.” Therefore, expanding your literary horizons…
Creating a customer value proposition takes time and dedication to one core message, as it differentiates you from your competitors.…
The book Never Lose a Customer Again by Joey Coleman is an excellent reminder that customer retention, client delight, and…
Is cognitive sales bias getting in the way of your sales momentum? The insidious thing about biases is that they're…