Never Lose a Customer Again Book Summary

2 years ago

The book Never Lose a Customer Again by Joey Coleman is an excellent reminder that customer retention, client delight, and…

Understanding and Avoiding Sales Bias in Your Business

2 years ago

Is cognitive sales bias getting in the way of your sales momentum? The insidious thing about biases is that they're…

My Favorite John Maxwell Leadership Quotes

2 years ago

John C. Maxwell is the New York Times bestselling author, speaker, and coach who has sold over 24 million books…

Famous Hard Work Beats Talent Quotes

2 years ago

What impacts you and your business more — hard work or talent?  Maybe you’re looking for the right words to…

Effective Business Meeting Facilitation Skills That You Should Try This Week

2 years ago

Meetings are one of the fastest ways to waste time in the workplace.  Between late arrivals, off-topic tangents, and lack…

Eliminate Valueless Processes Through a Business Simplification Campaign

2 years ago

When was the last time you audited your business baggage? So many processes, rules, priorities, rituals, beliefs, and perceptions develop…